FAQ

Shipping Options: Orders under $49.99: $5.95 standard shipping (5-10 business days) Orders $50 - $99.99: Free standard Shipping Orders over $100: Free priority shipping Handling time 1-2 business days.
You get a free gift box! It’s OUR gift to YOU!
No, we include a packing slip which states the items needed to complete the order. There is no pricing on the packing slips. Some items however, may have pricing on them. If your order is a gift, please be sure to let us know so that we make sure to remove all prices.
Currently we offer Paypal checkout.
Taxes are applicable only in New York. Items sold and shipped to destinations in the state of New York are subject to sales tax. Laws require that we collect sales tax on the full amount of the order at the time the order is shipped. 8.88% sales tax for NY residents only.
You will receive a shipping confirmation when your order ships which will include tracking information.
We try our best to ship orders out the same or next business day so long as all items are in stock. Should there be any delays, we will contact you as soon as possible.
Our website will usually reflect current unavailability however, at times it is nearly impossible to keep so many items up to date. If you would like to be certain of an item's availability, feel free to email us anytime and we'll be happy to confirm.
We ship USPS (United States Postal Service).
Most carriers update their systems in the evening. Try again the next day or feel free to email us.
30 Day Money Back Guarantee! Should you wish to return unused merchandise for any reason you may do so within 30 calendar days of receiving your order for an exchange, store credit or refund. We will not accept any merchandise after 30 days of receiving your item/s. All refunds will be made in the same form used for the original purchase. Please note, if you are returning an order that received a free gift, you must return the free gift or the full retail value of the gift will be deducted from your refund. This includes free gift boxes, bags etc. We stand by our merchandise! All claims regarding damages or orders filled incorrectly (missing items, wrong color/size) must be made within 7 days of receiving your order, we will not be responsible for claims made after this period. ***All replacements and shipping associated with damage claims must be made with original shipping address on order. Our guarantee doesn’t cover ordinary wear and tear or damage caused by improper use. Shipping fees involved in sending the original item and in making a return will not be refunded or reimbursed unless the return is required as the result of our own error. If your order received free shipping but the order amount falls below the free shipping minimum after the return, the full shipping charge for sending the original item will be deducted from the refund. If you are returning a complete order that received free shipping you will receive a refund of the merchandise total, less our actual shipping costs. This website does not cover costs associated with international returns and exchanges. If your return is for an exchange or store credit, the original shipping charges will not be deducted. Engraved items are final sale and cannot be returned under any circumstances. Items stating final sale are non returnable under any circumstances.
We will email you updates regarding the status of your order including when your item ships. The email will include the order details and tracking information. Please Note: Tracking is available only after an order has shipped. Tracking information is updated nightly. Please allow up to 24 hours for your tracking information to update.
At Nurse's Jewelry, we are committed to providing you with the best customer service, the highest quality in jewelry, and our 100% price match guarantee with an ADDITIONAL 5% OFF! We want you to feel comfortable that you are receiving the best possible price when you shop with us. If you find a lower price ANYWHERE else for any product that we sell, we'll match it and take an additional 5% off the lower price. Please email us with the URL of the Internet site along with the name of the item in question and your FULL shipping. To qualify: **Price must be an authorized selling price by the manufacturer. **Your order did not receive a prior price match and/or coupon code. Orders will qualify for only 1 price match code or 1 coupon code. **The retailer and or website must be an authorized seller of the manufacturer. **The product must be identical to the item you want to purchase from us. **The item must be new and not discontinued. **The item must be in stock. **Price must be in US dollars. **Price Match codes CANNOT be combined with coupon codes **Deal a day sales do not qualify. Other guidelines **Additional charges such as sales tax and shipping costs will be calculated to compare prices. **No accidental selling price errors or liquidation sale prices will qualify. **Some price match requests will require verification and will usually take 1-3 business days. **Special Order, Engraved and Final Sale items may not qualify. Nurse's Jewelry reserves the right to cancel and or change this policy at any time.
There are several reasons to buy from the small company that is Nurse's Jewelry. By purchasing from us, you are supporting a small business that prides itself on offering great quality jewelry as well as wonderful personal customer service. We believe that a small company can offer the kind of personal service that you will never find shopping with bigger online sites. Other reasons include: Free shipping offers No sales tax on orders shipped to a state outside of NY. Great deals, coupons, giveaways, exclusives and specials Acceptance of most special requests Free gift box!